Q & A

Q & A

Harbin Belief Heater was established in April 1998 which is a professional company engaged in the development and manufacture of various types of automobile heater, our main products are air parking heater, water parking heater, electric car parking heater etc. Our company is also the domestic industry pioneer and leader, Belief and Twitter and our brands.

  1. Are you a factory?

    Yes

  2. What are your products certified ?

    All products with CE approval.

  3. How long is the warranty of your product?

    12 months warranty is available. And we will send you parts for free in case of transport damage and other non-human factors in the warranty period

  4. Which countries have your products been exported to?

    The United States, Canada, United Kingdom, Australia, Japan, Sweden, Switzerland, Norway, Iceland, Netherlands, France, New Zealand, Kazakhstan, South Korea, etc.

  5. Can I buy a sample, how to ship it?

    Sample order is available,
    Shipping option one:
    By commercial express(DHL/UPS/FedEx) to door, 10-12days, customs duties not sure.
    But there may be customs duties for high value cargos(For example the combi heaters), if there is, Buyers pay the duties.
    Fast, maybe with customs duties
    Suitable for those in hurry.

    Shipping option two:
    By China-Europe Trucks + local UPS to door, about 30days, NO CUSTOMS DUTIES PAID.
    To the following Europe countries
    (Germany/Italy/France/Netherlands/Belgium/Luxembourg/Slovakia/Czech Republic/Switzerland/United Kingdom)
    Slow, economic, no customs duties
    Suitable for those not in great hurry.

    shipping option three:
    By air + Local express, 10-12days, NO CUSTOMS DUTIES PAID.
    Australia: air+TOLL / Au post
    USA：air+UPS
    Fast, no customs duties

  6. Does it come as a full kit with all the necessary accessories?

    Yes, all items come with a full kit that can be installed easily, just follow the manual,
    we also provide the optional accessories, such as,
    External temperature sensor(for air parking heater)
    GSM remote controller(air/water parking heater)
    AIR FILTER(air parking heater/2.2kw air stove heater)
    Muffler(water parking heater)
    Ferrule fitting(combi heater)
    Decompression valve(combi heater)